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Listen and check understanding · S9.2

Check your understanding of someone

You want to understand another person’s point in an ordinary conversation.

Everyday practice

Try these steps

  1. Listen for the main point without planning your response.
  2. Summarize what you heard in your own words.
  3. Ask whether you understood and make room for a correction.

An example

“It sounds like the last-minute change made planning difficult. Have I understood?”

Reflect

What did the other person confirm or correct?

Next time

Use the correction when you continue the conversation.

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