Listen and check understanding · D4.14

Acknowledge a perspective you do not share

You disagree but want to show that you understood.

Everyday practice

Try these steps

1. Identify the other person's stated concern and check that you heard it correctly.
2. Acknowledge the understandable part without endorsing claims you think are inaccurate.
3. State your different view or boundary clearly.

An example

I understand that you want a quick answer. I need to check the figures before I can give one.

Reflect

Did you separate understanding from agreement?

Next time

Use the clarified concern to guide the next practical discussion.