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State a need or make a request · S14.1

Separate a feeling from an accusation

You want to explain a reaction without assuming someone else's motive.

Everyday practice

Try these steps

  1. Name the observable event and your feeling.
  2. Separate your interpretation of the other person's intention from what you know.
  3. Make a specific request or ask for clarification.

An example

I felt left out when the plan changed. I do not know why I missed the message; could we check how updates are shared?

Reflect

Did the wording make room for clarification?

Next time

Use the factual description when revisiting the issue.

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